DJJ’s customizable support options keep your systems up and running and maximize your investment. Each support element provides unique benefits for customers looking for affordable break-fix, preventive and proactive maintenance and management services. Protect your investment with AdvantEDGE Support.
HEALTHguard safeguards your AVAYA IP-PBX, messaging platform, IP-endpoints, carrier circuits, switches, routers, processes on Application Servers - proactively managing your telephony environment. HEALTHguard is the ONLY pro-active
monitoring tool created specifically for
the AVAYA Communication Manager
and IP Office.
With HEALTHguard you get:
- 24/7 automated monitoring
of your voice network- Rapid diagnosis of problems
- Reduced mean time to repair
- Improved system health
- Best-level protection for your
investment - Helpdesk Support
- Vendor Triage
- SLA Management
EXPENSEguard helps you reduce costs and increase efficiency by analyzing those areas where savings in financial and human capital are possible, including:
PROguard gives you the business intelligence you need to make smart technology decisions and manage your multi-vendor environment.
PROguard provides you one point of contact for service or equipment support, as well as continuous monitoring of your system that heads-off problems before they arise.
With PROguard, DJJ’s expertise is always at your fingertips, looking after your investment and maximizing your resources. Take advantage of
- Pro-active, on-going training,
- Seminars and webinars, and
- Updates on technologic advances.
- Carrier Services
- Video conferencing & collaboration
- Telecom Expense Management (TEM)
- On demand voice services
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DJJ Technologies ® is a registered trademark of DJJ Technologies.
All other trademarks are the property of their respective owners.
